Summary of hongwang group’s work in 2018: sincere communication and sincere service

20190130015939498

Product quality and customer satisfaction is our lifeline, good customer service is the only value of our existence.We should try our best to constantly improve product quality and reduce production costs. We should use quality products at competitive prices, communicate with the upstream and downstream with a sincere attitude, and serve the upstream and downstream and partners well.For customer complaints, to use a sincere, trust, understanding attitude, quick response mechanism and action, decision-making ability to deal with customer complaints.In the process of dealing with customer complaints, we need to let customers firmly trust and understand us, and further improve customer satisfaction.Standards and procedures should be improved to classify customer complaints, and more than 90% of customer complaints should be processed in the first line and in the first time.

In order to better promote the group’s management objectives and improve the management structure, several personnel appointment resolutions of the group’s management committee were announced at the summary meeting of this period: the former group vice President and general manager of shandong hongwang dai zehui was adjusted to be the group vice President and chairman of shandong hongwang;Former deputy general manager of shandong hongwang zhu mengyao adjusted to shandong hongwang general manager;Former shandong hongwang deputy general manager ren jianhui adjusted to shandong hongwang executive deputy general manager;Wu naiqiao, the former deputy general manager of the supply and marketing center of the headquarters, was transferred to the executive deputy general manager of the supply and marketing center of the headquarters.The former deputy general manager of the supply and marketing center of the headquarters, zhu mingming, was adjusted to the deputy general manager of the supply and marketing center of the headquarters, and concurrently served as the chairman of foshan hongwang;Chen gang, the former general manager of wuxi hongwang, was adjusted to be the deputy general manager of the supply and marketing center of the headquarters, and concurrently served as the chairman of wuxi hongwang;Former foshan wang deputy general manager dai weihui adjusted to foshan wang general manager;Former wuxi hongwang deputy general manager gong chi adjusted to wuxi hongwang general manager;Former foshan hongwang deputy general manager zhu honglin adjusted to wuxi hongwang deputy general manager;Hu xinghua, former sales manager of foshan hongwang, was promoted to deputy general manager of foshan hongwang.Zhu xuelin, former executive deputy general manager of henan tianhong, was adjusted to deputy general manager of the finance department of the headquarters.Wei wenqing, former head of the financial department of the headquarters, was promoted to deputy general manager of the finance department of the headquarters.

Year after year updates add splendid, grand plan again exhibition innovation achievement.In the New Year, let us uphold the spirit of “innovation and hard work”, unite as one, work hard and forge ahead, achieve our dreams through hard work, and create happiness through hard work!

More hongwang group information please focus on: https://www.hongwangstainless.com


Post time: Feb-20-2019
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